The Emergency Clinic

The Oulaskangas Joint Emergency Clinic in Oulainen treats illnesses and injuries in cases where the treatment cannot wait until the next working day. Before going to the emergency clinic, call the Medical Helpline 116 117. In an emergency, call the general emergency number 112.

The entrance to the Oulaskangas Joint Emergency Clinic:

– between 8:00 and 22:00 through door B1

– between 22:00 and 8:00 through door B2

Before going to the emergency clinic, you should ALWAYS contact the Medical Helpline either by calling the toll-free number 116 117 or by contacting the chat service. Go to the Medical Helpline chat service. In order to use the service you need online banking codes or a mobile certificate. The Medical Helpline conducts an initial assessment of the need for care over the phone and provides instructions if necessary. In an emergency, always call 112.

If you have received a referral from primary health care or occupational health services, you can come to the emergency clinic without calling the Medical Helpline. When going to the emergency clinic, take with you: Kela card or driver’s license, an up-to-date list of medicines, asthma sprays and insulin, as well as child health clinic card for children under school age.

All arrivals to the emergency department will be assessed for need and urgency of care upon arrival. After the assessment of the need for care, the treatment will continue either 1) at the emergency clinic or 2) during office hours through the health services in your own area. Alternatively, if no treatment is needed, the necessary advice and guidance will be provided during the emergency department visit.

Patients are treated according to urgency, not in the order of arrival. You may have to wait for your own treatment.

The Oulaskangas Joint Emergency Clinic is responsible for primary health care emergency services outside official working hours (i.e. on weekdays from 16:00 to 08:00 and on weekends) and for specialised health care emergency services 24/7. Primary health care emergency services have been arranged for the residents of the following municipalities outside of official working hours: Alavieska, Haapavesi, Haapajärvi, Kalajoki, Kärsämäki, Merijärvi, Nivala, Oulainen, Pyhäjoki, Pyhäjärvi, Pyhänta, Raahe, Sievi, Siikajoki and Ylivieska.

Contact information for Oulaskangas Joint Emergency Clinic:

Visiting address:

Oulaskangas Hospital

Oulaistenkatu 5

86300 Oulainen

Telephone:

Medical Helpline: 116 117

Inquiries: 08 315 7801

The Oulu Region Joint Emergency Clinic treats illnesses and injuries, which, if not treated within 24 hours or on weekends, would pose a significant health risk. Children under 16 years of age must seek help at the OYS Paediatric and Youth Emergency Department. (LINKKI)

Before going to the emergency clinic, you should ALWAYS contact the Medical Helpline either by calling the toll-free number 116 117 or by contacting the chat service. Go to the Medical Helpline chat service. In order to use the service you need online banking codes or a mobile certificate. The Medical Helpline conducts an initial assessment of the need for care over the phone and provides instructions if necessary. In an emergency, always call 112.

If you have received a referral from primary health care or occupational health services, you can come to the emergency clinic without calling the Medical Helpline.

All arrivals to the emergency clinic will be assessed for need and urgency of care upon arrival. After the assessment of the need for care, the treatment will continue either 1) at the emergency clinic or 2) during office hours through the health services in your own area. Alternatively, if no treatment is needed, the necessary advice and guidance will be provided during the emergency clinic visit.

Patients are treated according to urgency, not in the order of arrival. You may have to wait for your own treatment.

Guide for arriving at the emergency clinic IN FINNISH (Oulu Region Joint Emergency Clinic (esitteemme.fi)  

Additional Information to Support Your Visit to the Joint Emergency Clinic

The Oulu Region Joint Emergency Clinic is located on Kajaanintie 50, 90220 Oulu. You can find maps and parking spaces in the hospital map service. Go to Guides and Maps. (LINKKI)

If a person remains in the joint emergency clinic for treatment, the treatment will take place according to estimated urgency, not in the order of arrival. After waiting, the patient will be examined by a doctor or nurse. After the examination, the necessary additional examinations and treatment procedures will be carried out.

Depending on the situation, the patient will either stay in the hospital for further treatment or return home.

A summary of the emergency clinic’s treatment process is available on the Health Village website. Read more about what happens at the emergency department at the Health Village Emergency Hub. 

Family Members and Accompanying Persons 

Family members cannot come to the emergency clinic with the patient. A family member will be given the number of the customer service secretary when the patient arrives, through which the family members can inquire about their family member’s well-being.

The exception is patients, who cannot understand treatment decisions without assistance, as well as emergency patients whose condition is serious, including for example, a risk of death.

Inquiries from patients, relatives and care institutions: 

Customer service secretary +358 8 315 2688

The OYS Paediatric and Youth Emergency Clinic treats illnesses in children and adolescents under 16 years of age in cases where treatment cannot wait until the next working day.

 

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The OYS Paediatric and Youth Emergency Clinic treats illnesses in children and adolescents under 16 years of age, which, if not treated within 24 hours or on weekends, would pose a significant health risk.

What Should I Do if My Child Suddenly Falls Ill? 

• On weekdays from 8:00 to 16:00 emergency patients are primarily treated at their own health centre. If necessary, a primary health care physician will make a referral to the OYS Paediatric and Youth Emergency Clinic, if the child is found to need more detailed assessment and examinations within specialised medical care. An exception to this is children in need of specialised medical care, who are treated at the OYS Paediatric and Youth Emergency Clinic regardless of the time of day (see list of these symptoms below).

 

• Outside official working hours (weekdays after 16:00 and weekends), all emergency visits for children and adolescents, with the exception of injuries, are taken care of at the OYS Paediatric and Youth Emergency Clinic. Children’s and young people’s injuries are treated at the Oulu Region Joint Emergency Clinic, where the Surgical Emergency Clinic also operates.

 

You can always come to the OYS Paediatric and Youth Emergency Clinic with the following symptoms without a referral and at any time of the day: 

• Children experiencing a seizure for the first time who have an unspecified reason for a disturbance in consciousness
• Children under 3 months of age with fever, a respiratory infection or who are otherwise clearly ill
• Children with very severe shortness of breath or a strong suspicion of a foreign body in their airway
• Boys with sudden onset of testicular pain (possible testicles torsion)
• Paediatric patients whose condition requires specialised health care examinations and treatment: e.g. poisoning patients requiring hospital monitoring
• Children who have already been hospitalized due to the same illness and whose symptoms continue or worsen

Those arriving at the OYS Paediatric and Youth Emergency Clinic will be assessed for need and urgency of care. After the assessment, the treatment will continue either (1) at the Paediatric Emergency Clinic or (2) at a paediatric ward. Alternatively, if no hospital treatment is needed, the necessary advice and guidance will be provided during the emergency visit and the child will be discharged.

Patients who remain in the emergency clinic are treated according their urgency, not in the order of arrival. Patients may need to wait for their treatment. A guardian may come with the child to the emergency clinic to support and provide security for the child in all circumstances. For younger children, the guardian must be present at the emergency clinic and take care of the child during the emergency treatment.

Additional Information to Support the Emergency Department Visit: 

Arriving at the OYS Paediatric and Youth Emergency Department: 

The OYS Paediatric and Youth Emergency Clinic is located on Kajaanintie 50, 90220 Oulu. The entrance is through the LC door. You can find maps and parking spaces in the hospital map service. Go to Guides and Maps. (LINKKI)

Parents and Siblings 

One or two healthy guardians can come with the child to the OYS Paediatric Emergency Clinic. For younger children, the guardian must be present at the emergency clinic and take care of the child during the emergency treatment. A guardian may support and safeguard the child in all circumstances.

Siblings should not be present at the OYS Paediatric and Youth Emergency Clinic. Healthy siblings are at risk of contracting potentially serious infections treated at the emergency clinic. If the siblings accompany the parent to the emergency department, the parent must be able to take care of the ill child as well as their siblings throughout the whole emergency clinic visit.

 

Contact information for the Paediatric and Youth Emergency Clinic

Visiting Address: 
OYS LC entrance, 1st floor
When arriving, ring the doorbell next to the front door.

Telephone: 
Medical Helpline:
116 117 (primary)

Paediatric Emergency Department switchboard:
+358 8 315 5260 (if the matter concerns an emergency clinic visit at the Paediatric Emergency Department during the previous week)