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Emergency services
In an emergency, always call 112. Emergencies include severe chest pain, sudden seizures, difficulty breathing, unconsciousness, symptoms of paralysis, fire or a car accident. On this page, you will find instructions on what to do when you need help quickly.
Read more below
The Medical Helpline conducts an initial assessment of the need for care over the phone and provides instructions if necessary. The number is free of charge and can be called 24/7. Alternatively, you can use the Medical Helpline chat.
Health care professionals will guide you to the appropriate location for treatment and give advise on how urgently you need to seek treatment. If your condition can be treated with self-care, you will be provided with care instructions.
Urgent care during daytime at social and health centres
Seek emergency treatment at a social and health centre if you have suddenly become ill, your condition has seriously deteriorated, or you suffer from sudden pain that does not respond to painkillers. Your social and health centre will help you during office hours.
Emergency Department
In the evening, at night and on weekends the Emergency Department at Oulu University Hospital treats illnesses and injuries that would pose a significant health risk, if left untreated during the next 24 hours. Before going to the emergency department, please call the Medical Helpline number 116117.
If you have received a referral from primary health care (social and health centre) or occupational health services, you can come to the Emergency Department without calling the Medical Helpline.
All arrivals to the Emergency Department will be assessed for need and urgency of care upon arrival. You may have to wait for your own treatment.
Location
Emergency Department
Oulu University Hospital
Building B, 1st floor
Kajaanintie 50, 90220 OULU
Emergency Department for Children
The Emergency Department for Children at Oulu University Hospital treats illnesses in children and adolescents under 16 years of age that cannot wait until the next day. You will need a referral from your social and health center, or the emergency department at Oulu University Hospital, to visit the Emergency Department for Children. We will assess the need for care and provide first aid.
You may also come to the Emergency Department for Children without a referral at any time if:
- your child experiences their first seizure together with unexplained unconsciousness
- your child has severe breathing difficulties or there is a strong suspicion of a foreign object in the airways
- your child is under 3 months old and has a fever, a respiratory infection, or otherwise appears seriously ill
- your child has sudden testicular pain (possible testicular torsion)
- your child’s illness requires specialised medical examinations.
Location
Emergency Department for Children
Oulu University Hospital
Building B, 1st floor
Kajaanintie 50, 90220 OULU
Emergency Department for Pregnant Women
The Maternity Ward Reception at Oulu University Hospital functions also as an emergency department for pregnant women. We recommend calling before coming to the Emergency Department for Preganant Women. We are open 24/7.
If you have problems during your pregnancy, you can come to the Emergency Department for Pregnant Women from the 22nd pregnancy week onwards. Before the end of pregnancy week 22, the primary treatment and assessment will take place at your own social and health center.
Typical reasons for visits are for example:
- suspected premature contractions
- suspected rupture of membranes (water breaking)
- decreased fetal movements.
Location
Emergency Department for Pregnant Women
Oulu University Hospital
Building A, 3rd floor
Entrance A3 (or from the T-level parking garage, lift for maternity patients)
Kajaanintie 50, 90220 OULU
Psychiatric Emergency Department
If you are in need of urgent care in matters concerning mental health, contact your social and health center, or the Emergency Department at Oulu University Hospital for help.
A referral to the Oulu University Hospital Psychiatric Emergency Department can be provided by a primary care doctor at the social and health centre or Emergency Department. The Psychiatric Emergency Department treats severe mental health disorders. We assess the need for care in urgent cases and provide first aid for serious psychiatric symptoms.
Location
Psychiatric Emergency Department
Oulu University Hospital
Building PS2
Peltolantie 13, 90230 OULU
Help for victims of sexual violence
Oulu University Hospital has a support centre for victims of sexual violence, which provides help and support 24/7. You can come to the support centre (Seri Support Centre) on your own, with relatives, or through a referral from the authorities. Receiving care does not require filing a police report, and all staff are bound by confidentiality. The service is intended for everyone aged 16 and older, regardless of gender. Children under 16 are treated at the Emergency Department for Children.
Location
Seri Support Centre
Oulu University Hospital
Building A, 1st floor
Kajaanintie 50, 90220 OULU
Poison Information Centre
For urgent help with poisoning or to prevent poisoning, call the Poison Information Centre. The call is free of charge and the service is available 24/7.