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About us
Oulu University Hospital is one of five university hospitals in Finland. The hospital serves as the central healthcare provider for the Northern Finland collaborative area, which spans over half of the country's land area.
The Northern Pioneer in Health
Oulu University Hospital (OYS) is the leading centre for specialized healthcare, research, and education in northern Finland. Our mission is to provide timely, high-quality care, support people through life’s defining moments, and ensure the future of specialized healthcare in the region.
Guided by a human-centred approach, compassion, and teamwork, we draw strength from northern resilience, global partnerships, and uncompromising expertise. With a relentless drive to innovate, explore, and advance, we are constantly shaping the future of healthcare.
At OYS, we deliver cutting-edge care, world-class research, and forward-thinking education. Together, we seek and create solutions to life’s greatest challenges. We are the northern pioneer in health.
Key figures
(Year 2024)
197,000
patients treated
88,000
emergency clinic visits
630,000
outpatient clinic visit
46,000
surgical procedures
3,300
deliveries
6,700
employees
2,800
Medical student and healthcare students’ clinical training period
700
Academic publications
Customer Satisfaction
We continuously collect feedback through customer feedback kiosks and surveys.
We use the Net Promoter Score (NPS) to measure how likely our customers are to recommend our services on a scale from 0 to 10. The score is calculated by subtracting the percentage of detractors (0–6) from the percentage of promoters (9–10). The result ranges from -100 to +100, and a score above 50 is considered excellent.
Below you can see our current NPS from the past 30 days.
Oulu University Hospital is part of the wellbeing services county of North Ostrobothnia, Pohde. The hospital operates under the decisions made by Pohde’s governing bodies, such as the Regional Council and the Executive Board.
For more information about administration and decision-making within Pohde, please visit the wellbeing services county’s official website.
Northern Finland Collaborative Area
Finland is divided into five social and health care collaborative areas. Each wellbeing services county belongs to one of these areas, and every collaborative area includes a university hospital.
Oulu University Hospital and the wellbeing services county of North Ostrobothnia (Pohde) are part of the Northern Finland Collaborative Area, which also includes the wellbeing services counties of Kainuu, Central Ostrobothnia, and Lapland.
The collaborative areas are responsible for coordinating, developing, and facilitating cooperation in the organisation of social and health care services across their respective regions. The wellbeing services counties within each area establish a cooperation agreement for each council term to ensure effective division of responsibilities and collaboration. The coordination of activities within the collaborative area is one of the responsibilities of the university hospital in the area.